Privacy Policy

1. Introduction

Welcome to the Privacy Policy for Preston Autocare Ltd (" we", "our", or "us"), accessible via prestonautocare.co.uk. We respect your privacy and are committed to protecting the personal data of our website visitors in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We only collect personal information that you explicitly and voluntarily provide to us through our website's contact form. This information includes:

• Full Name
• Email Address
• Phone Number
• Your custom enquiry message (e.g., details regarding vehicle servicing, MOT, or mechanical problems)

3. How Your Data is Used

We use your submitted details exclusively to process your service request, answer your booking questions, or follow up on mechanical enquiries. We do not use your information for marketing lists, nor do we sell or pass your data to external marketing companies.

4. Third-Party Data Processors & Security

To keep our digital footprint secure and functional, we rely on trusted third-party technical infrastructure handlers:

• Formspree: Our contact form securely routes your submission details directly to our workshop email via the Formspree form processing system. Formspree handles this temporary delivery pipeline securely on encrypted servers.
• Cloudflare Turnstile: To protect our web form from automated spam abuse and malicious digital attacks, we use Cloudflare Turnstile verification. Turnstile implicitly assesses non-personal browser environment telemetry details to distinguish real human visitors from online bots without tracking user behavior.

5. Data Retention

We will only hold onto your personal communication details for as long as necessary to address your vehicle repair needs, fulfill mechanical servicing logs, or meet standard localised tax and accounting records requirements.

6. Your Rights

Under the UK GDPR, you retain complete rights to view, amend, limit, or demand the total deletion of the personal contact details you have sent us. Please submit any structural data management requests directly to our office via the contact channels listed on our main site.